FirstTime Buyers

Marc and I just wanted to take a minute and say Thank You for all you've done and continue to do for us. You made the process of purchasing our first home seem painless and simple. Thank you for your hard work, patience and your generous kind heart, you went way beyond our expectations.
The boys, Marc and I are loving it and know we wouldn't be in such a great place in our lives without you! There is no way we can repay you for all your time and efforts. Thank you for making a lifelong dream come true!"

- Marc & Rachel, Holland, MI

Buyer Testimonial September 2011

"To Whom It May Concern:

This letter is written to express our complete satisfaction with the services provided by Alicia Kramer. Her attention to detail is incredible. She is an extremely honest, dependable and very knowledgeable person. She does exactly what she says she will do and most importantly knows what she is doing. I was particularly impressed with her demeanor and general concern for her clients. Alicia is the type of person you can feel completely "at home with" she looks after your needs as if they were her own. Always available to answer inquiries we had to matter what day or time. I can assure, in the future, I will call upon Alicia Kramer for any real estate needs and recommend her very highly to all of my friends and family who are currently seeking to purchase or sell their homes.

She is unequivocally one of the best of the bests out there. My husband and I could not be happier with our experience as first time home buyers, all thanks to Alicia."

- Marc & Rachel, Holland, MI

Seller Testimonial 9-22-11

"September 22, 2011
Just wanted to drop you a note to tell you how much we appreciate your professionalism and guidance during the listing and sale of our home in Holland. Your guidance in directing us on how our house should be staged for showings was a great help. You were always available to answer our questions and concerns. The fact that you answered our e-mails and phone calls promptly was very much appreciated and made the whole process much less stressful.
We would definitely recommend your services to anyone who wants not only a good agent to represent them but a very nice person as well. Thanks again.
Denny & Eva"

- Denny & Eva, Holland, MI

Seller Testimonial- September 2011

"We recently worked with Alicia Kramer from RE/MAX Lakeshore on the sale of our condo in Holland. Alicia was very professional in all aspects of the sale. We were informed as issues arose; she kept in constant communication through e-mail and/or telephone. She provided sufficient detail outlining options, including pros/cons, that enabled us to make timely decisions throughout the sale process and closing. We strongly recommend Alicia to anyone regarding her professional capabilities as a realtor. If you are looking for a realtor who demonstrates experience in real estate and someone who follows through on details, then you should consider Alicia."

- Doug & Bonnie, Holland, MI

Buyer -- Closed on Condo January, 2010

"Alicia is a very good realtor that you can work with as you make a decision on getting serious in your search for a house. She has a pretty good control in the Holland / Zeeland area and knows intimately almost the entire development off the top of her head. She will also be able to find the right house based on your key 'requirements'. I had a very good experience with her and I think you will be too. The best way would be to do a face-to-face meeting either at her office or at any house that you are interested in seeing."

- Holland, MI

Chapel Hill Purchase

"September 17, 2009

Subject: Chapel Hill Marketing

This is a letter of referral for ReMax Lakeshore and the Doug Van Oss/Alicia Kramer team. My wife and I have had the privilege of working with Doug and Alicia on five real estate transactions. Each one of these transactions were handled with expertise and professionalism. We continue to work with them and believe in them because of the proven results that we have had in each of these transaction. Our most resent purchase was in Chapel Hill and the simple fact is that if it were not for the two of them we would not be here.

When Chapel Hill was still just a vision they introduced us to the concept, as the plans began to take shape they kept us up to date on the progress and we began to belief that Chapel Hill should be our next home. They helped us through the design, finance, pre-build, and build phases as well as the marketing and sale of our existing home. Our home in Chapel Hill has met all of our goals. We could not be happier with the way the home has turned out and living in Chapel Hill. The down side is the slow construction cycle that we are currently experiencing due to the economic condition that this state is in today.

I remain confident that once the market begins to rebound that Chapel Hill will lead the recovery cycle. The area is perfect, the lots are beautiful and no one can market the concept with as much knowledge and compassion as Alicia. Due to the investment that we have in Chapel Hill and our interest in protecting our investment we believe it would be major mistake to change agents in mid stream. We believe any change would send the wrong message and would not be in the best interest of all parties. We continue to belief in the vision for Chapel Hill and the original team of Doug Van Oss/Alicia.


- Chuck & Carol, Holland, MI